1. Information We Collect
We may collect information you provide directly, such as when you submit a contact form, request a demo, subscribe to updates, or communicate with our team.
Depending on the interaction, this may include:
- Name, business email, company name, job role, and phone number (if shared)
- Inquiry details, product interests, and other information included in your message
- Account-related details if you use Axisphera products (for example, user profile and workspace settings)
2. Account and Contact Data Use
We use account and contact data to respond to requests, provide product access, maintain service operations, communicate service updates, and improve product usability. We do not sell personal information.
3. Cookies and Analytics
Our website may use cookies or similar technologies for core functionality, security, and basic traffic analysis. Where analytics tools are used, they help us understand how pages are used so we can improve performance and clarity. You can typically manage cookies through your browser settings.
4. Third-Party Service Providers
We may use third-party providers to support infrastructure, hosting, communications, analytics, and payment workflows. These providers process information on our behalf only as needed to deliver their services to us.
5. Stripe and Payment Processing
If payments are enabled, transactions may be processed by Stripe or another external payment processor. Payment information is handled under the processors own terms and privacy practices. Axisphera generally receives transaction status and limited billing details needed for records and support, not full card data.
6. Data Security
We apply reasonable administrative and technical safeguards designed to protect information from unauthorized access, misuse, or disclosure. No method of transmission or storage is guaranteed to be completely secure.
7. Data Retention
We keep personal information for as long as needed to operate services, respond to inquiries, maintain records, and meet applicable legal or contractual obligations. Retention periods may vary by data type and service context.
8. Your Rights and Choices
Depending on your location and relationship with Axisphera, you may have rights to request access, correction, deletion, or export of certain personal information, and to opt out of non-essential communications.
We review requests in a practical and timely manner, subject to technical constraints and legitimate legal obligations.
9. Contact Information
For privacy questions or requests, contact us at [email protected] .