Legal
Refund & Cancellation Policy
This page outlines how Axisphera handles billing, cancellation, and refund requests in a clear, practical way for current and future software purchases.
1. Purchase Terms
Before any subscription or one-time payment is completed, the applicable terms for that purchase will be shown for review. This includes the relevant pricing and billing details associated with the selected service.
2. Subscription Cancellation
Eligible subscriptions may be canceled according to the terms presented at the time of purchase (or in the governing agreement for that service). Any post-cancellation access or billing treatment follows those stated terms.
3. Refund Eligibility
Refund eligibility depends on the specific service purchased, the purchase terms accepted at checkout, and applicable law. Axisphera does not provide automatic or unconditional refunds unless explicitly required by law or clearly stated in the purchase terms.
4. Billing Questions
For billing, cancellation, or refund-related questions, contact [email protected].
5. Policy Scope
This policy is provided for a pre-launch software business context and may be updated as Axisphera finalizes product and billing models. The terms shown before purchase will govern each transaction.